Privacy Policy – Linov

Linov is a brand of RP Industries, S.A., committed to protecting the privacy and personal data of users of its website. This privacy policy describes how we collect, store and use your personal data. By accessing and using our website and/or submitting information to the “Linov” brand, you consent to this policy. Please note that the privacy and cookies policy may change, and you will be informed if the changes are relevant to your privacy (through the contact details you have provided), with the option to review them and, if applicable, oppose or withdraw from processing.

Data Controller

The controller of your personal data is:

RP Industries, S.A.
Parque Industrial de Sobreposta, Rua da Piscina, no. 70, 4715 553 Sobreposta – Braga
NIPC: 503441562
Share Capital: €2,500,000.00
Email: dados.pessoais@rpi.pt
Phone: +351 253 689 500 (call to national landline network)

What personal data do we collect

We may collect and process the following personal data:

  • Name, address, email, phone and company (if applicable) — provided through contact or quotation forms

  • Geolocation and/or online browsing data (IP address, browser type, language, date and time of access) — through cookies and similar technologies
    For more details on cookies, see our Cookies Policy.

Purposes of processing

Personal data processing complies with the requirements of Law No. 67/98, of October 26, on Data Protection, and is intended for:

  • Responding to contact requests and providing information or quotations

  • Managing business relationships with clients and potential clients

  • Improving the user experience on the website

  • Sending Linov marketing communications, when authorized

  • Sending communications about other RP Industries brands, only with your explicit consent

  • Analyzing functionality and quality to improve our services: as part of the use of our Platform, we process your browsing data for analytical and statistical purposes, in order to improve customer interaction with our Platform. For this purpose, we may occasionally conduct quality surveys regarding user satisfaction.

Legal basis for processing

We process data based on:

  • Contract execution or pre-contractual steps — e.g., responding to quotation requests

  • Consent — for sending marketing communications or sharing data for marketing of other group brands

  • Legitimate interest — to improve website functionality and ensure security

  • Legal compliance, when applicable

Data sharing

Your data may be shared with:

  • RPI Group companies, only when necessary to fulfill the purposes mentioned above

  • Service providers acting on behalf of RP Industries (e.g., web hosting, IT services, financial institutions, fraud prevention and detection entities, analytical and technological service providers, logistics, transportation and delivery providers and/or partner establishments, customer support providers, marketing and advertising partners such as agencies, advertising networks or social media), all bound to maintain confidentiality and data security

  • Public authorities, if required by law

We will only share your data for marketing communications from other RPI Group companies if you have given explicit consent.

International transfers

If your data is transferred outside the European Economic Area, we will ensure adequate safeguards, such as standard contractual clauses approved by the European Commission.

Data retention

We retain your data for the period strictly necessary to fulfill the purposes for which they were collected, as well as to meet legal requirements. Once fulfilled, your data will be properly blocked for the period during which legal action can be taken, and after the statute of limitations expires, they will be deleted.

Retention periods vary depending on the purpose:

  • User account management: data retained as long as you remain a “registered user” (until you cancel your subscription)

  • Contact or quotation requests: until consent is withdrawn

  • Marketing and advertising data: until consent is withdrawn

  • Legal compliance data: as required by law (e.g., 10 years for billing data)

  • Functionality and quality analysis: until the closure of the quality survey

Your rights

We are committed to ensuring the confidentiality of your personal data from collection to the end of processing. You may exercise your rights at any time, free of charge, by sending an email to dados.pessoais@rpi.pt.

Your rights include:

  • Requesting access to your personal data

  • Requesting rectification of your data

  • Right to erasure: you may request deletion of data if no longer necessary or if processing is unlawful

  • Right to restriction: you may request suspension of processing or retention beyond the necessary period

  • Right to give or withdraw consent

  • Right to data portability: receive your personal data in a structured, commonly used and machine-readable format to transfer it to another entity

  • Right to object to processing

You may also file a complaint with the supervisory authority, which in Portugal is the CNPD – Comissão Nacional de Proteção de Dados.

Data security

We adopt appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, disclosure or unauthorized access.

Changes to this policy

We may update this policy at any time in line with new legal or regulatory requirements, or whenever justified. The latest version will always be available on our website.

Consents

On website forms, we will ask for your explicit consent for:

  • Receiving Linov marketing and advertising communications

  • Sharing your data with other RPI Group brands for marketing and advertising purposes

You may withdraw your consent at any time.

Cookies Policy

See our Cookies Policy for more information on the use of cookies and similar technologies on this website.