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5 Essential Tips for Advising Clients on Liner Maintenance

When a professional installs a liner in a pool, their role doesn’t end there.
The longevity and good condition of the lining depend largely on the client’s daily care. Your guidance as a specialized technician is essential to ensure that the client’s investment translates into a beautiful and long-lasting pool.

In this article we share 5 practical tips that pool professionals can (and should) pass on to clients at project handover or during after-sales service.

1 – Water chemistry balance: the first step to a long-lasting liner

One of the biggest threats to liner durability is unbalanced pool water.

Advise your client to:

  • Regularly check water parameters: pH and chlorine

  • Never pour chemicals directly into the pool – dilute them beforehand or use automatic dosing equipment

  • Watch out for excessive chlorine use or very low pH, which accelerates wear and causes discoloration

💡 Pro tip: Offer clients a maintenance plan or seasonal visits for water testing.

2 – Proper cleaning: protect the material without damaging it

A quality liner deserves compatible cleaning products and methods.

Instruct clients to:

  • Use only soft brushes and cloths designed for liner surfaces

  • Clean the waterline regularly, where grease and dirt accumulate

  • Avoid harsh detergents or non-recommended products that may stain or weaken the liner

💡 Extra suggestion: Provide or recommend cleaning kits suited to the installed liner.

3 – Prevent mechanical damage: responsible pool use

No matter how resistant a liner is, its durability is linked to proper use of the pool.

Explain to clients:

  • Avoid sharp or abrasive objects inside the pool (rigid toys, furniture, metal tools)

  • Never enter the pool with footwear

  • Be careful with pets if they are allowed near the pool

4 – Spot signs of wear early

Encourage clients to pay attention to early warning signs:

  • Severe discoloration or persistent stains

  • Loss of elasticity or sticky texture

  • Small leaks or detachment in corners

💡 Recommended action: If they notice an issue, advise clients to immediately contact the installer or maintenance technician.

5 – The value of professional follow-up

Your role goes beyond installation. You can:

  • Offer preventive maintenance contracts to keep liners in good condition

  • Reinforce the idea that a well-maintained pool increases property value and long-term enjoyment

Add value to your professional service

Passing on these recommendations not only protects the client’s investment in the liner but also enhances your professional credibility. Liner durability depends on material quality, proper installation and, above all, consistent daily care.

👉 If you’re looking for premium liners and technical support for your projects, talk to us.